Privacy Policy of Desire Comforts
At Desire Comforts, we value and respect the privacy of our customers. This Privacy Policy outlines the type of information we collect, how we use it, and the measures we take to protect your personal information. By accessing and using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you make a purchase or interact with our store, we may collect the following types of information:
- Personal Information: This includes your name, contact details (email, phone number), billing address, shipping address, and payment details.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and pages viewed.
- Cookies and Tracking Data: We use cookies to enhance user experience and track usage patterns.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To respond to customer inquiries and provide customer support.
- To send order confirmations, shipping updates, and promotional material (if you have opted in).
- To improve our website and services based on usage patterns.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following reasons:
- To complete payment transactions.
- To facilitate shipping and delivery.
- To manage email communications.
- To assist in technical support or customer service.
We ensure that any third-party service providers comply with the same privacy standards we follow.
4. Security of Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using SSL encryption during transactions and securing our website servers.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information (where applicable).
- Opt-out of marketing communications at any time by contacting us at support@desirecomforts.com or order@desirecomforts.com.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
7. Changes to this Privacy Policy
Desire Comforts reserves the right to update or modify this Privacy Policy at any time. We will notify customers of any significant changes by posting an updated policy on our website. The revised policy will take effect immediately upon being posted.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of your rights, please contact us:
- Phone: +92 329 218 6038
- Email:
- Order Inquiries: order@desirecomforts.com
- Customer Support: support@desirecomforts.com